CEO of XIL Health, LLC, Susan Lang talks about the shifting trends and pressures that have led to a misalignment between the PBMs, their clients and consumers.
Legislative and Federal Trade Commission efforts to rein in the PBM industry could lead to some unintended consequences, according to Susan Lang, CEO and founder of XIL Health. The PBM industry is facing increased scrutiny over policies and practices that have developed over the last decade alongside structural changes in healthcare that have led to more Americans facing higher out-of-pocket costs.